While Wi-Fi 6 is just arriving on the market and is receiving an important update with Release 2, the manufacturers…
Red Hat, provider of open source solutions, announced its Ansible Automation Platform on Microsoft Azure. The solution is based on…
Would you like to work in customer service skills or hire new employees for this department? Then you or your…
What actually is customer communication? As the parts of the word show, it is about any communication with a company's…
Simple electronic signature, FES, qualitative eSignature or digital signature? In contrast to the signature in paper form, there are different…
Digital innovations have long since arrived in customer service. Thanks to them, you can solve more requests in a more…
Continuously optimizing processes is a key task for companies to remain competitive in the 21st century! What is process optimization?…
Customer loyalty can do a lot What if you could increase your customer retention rate by 5 percent? Studies show…
Using the digital signature or digital certificates to validate or carry out any procedure from a distance has become a…
Automated Processes In a Company, Concepts such as automation , intelligent decision-making or remote management have become part of the…