In today’s day-to-day business, a company’s workers must be adaptable while being productive and eager to work. However, given the rapidly increasing business requirements, conventional workplace provision quickly reaches its own limits, which is why “workplace-as-a-service” approaches are increasingly establishing themselves. You can read about the advantages of this and whether they are a sensible option in the following blog article.
Advanced office spaces with evergreen hardware and software are now an essential aspect of employer attractiveness, employer branding and corporate success.
Since extensive application processes and long waiting times hold back the productivity of the workforce and, in the worst case, promote the growth of shadow IT with all its harmful consequences,
companies are increasingly relying on modern concepts such as Workplace-as-a-Service, or WaaS.
Workplace-as-a-Service: A definition!
Workplace-as-a-Service is a further development of the Software-as-a-Service principle.
In contrast to Software-as-a-Service, Workplace-as-a-Service not only provides software from the cloud, but instead a fully equipped workplace landscape with hardware, software and all services related to workplace provision.
This saves the companies the considerable acquisition costs and investment risks. Instead, they receive a right to use the required workplace resources. Billing is based on a rental model that depends on the period of time, the number of IT workstations rented and the range of services.
In addition, all services related to the provision of jobs, such as the
Ordering, delivery, installation and commissioning of the hardware
• Installation and provision of the software including cloud-based applications in the form of Software-as-a-Service
• Provision of the required peripheral devices
• Regular software updates
• Regular modernization of the hardware equipment
• Backup of business data
• Administration, maintenance and troubleshooting of the workstations
• User support for the users of the workstations
• Recycling of old devices
• Insurance of the end devices against theft or loss
• Monitoring of the function of the workstations
• Remote management of the workstations
• Securing the IT systems against internal or external threats
carried out by the Workplace-as-a-Service provider so that companies can permanently relieve their IT department and at the same time free up significant space for more value-adding activities.
Progressive companies have already recognized the added value of Workplace-as-a-Service.
The model is basically equally useful for all companies, especially since it offers several relevant advantages compared to conventional job provision models.
These include above all:
low investment risk
• no capital commitment to rapidly obsolete technology
• clear costs due to monthly usage-based rental fee
• always state-of-the-art workstations
• all services related to the provision of workstations from a single source
• flexible adaptable and easily scalable services
• time-consuming tenders for hardware and software procurement become superfluous
• Relief of the IT department and great expertise through external IT service providers
• Happy employees thanks to simple operation, fast customer service and
• High IT security, since data is always secured externally
• Rapid deployment, installation and hardware replacement in the event of damage.
• More capacity for core competencies and significant added value
Workplace-as-a-Service providers must meet these requirements
There is now a large selection of providers on the Workplace-as-a-Service market. Since the workplace environment is an elementary factor for the company’s success, companies should select the workplace-as-a-service provider according to strict requirements – after all, the workplace design must be risk-free, economical and professional.
1. Security and Integrity of Data
Since business-critical data and uses are processed in the cloud, the Workplace-as-a-Service service provider not only has to ensure the security and integrity of the business data in the data center, but also the logins for the Workplace-as-a-Service option and protect physical end devices adequately against unauthorized use. This requires a complete security concept that both meets legal requirements and also complies with the security guidelines of the company.
2. Wide range of applications
A suitable Workplace as a Service offer should ideally include a wide range of device management, be usable on variable operating systems and offer a considerable selection of tools for cooperation and the exchange of information. A Workplace-as-a-Service provider should basically be able to provide and organize all current and future applications as well as all necessary end devices. This also includes ensuring that the application can continue to be used easily if the end devices or the work environment are exchanged.
3. Modularity and flexibility
In principle, companies should rely on a Workplace-as-a-Service provider that delivers a modular Workplace-as-a-Service solution. As a rule, the Workplace-as-a-Service solution is built on a solid foundation of software and hardware, which can be upgraded with flexibly bookable services such as backups or license management. In this way, companies can use the provision of workplaces as required. In addition, Workplace-as-a-Service service providers should be able to react agilely to different requirements.